Welcome to the Orchard Kennels & Cattery website.
Orchard Kennels & Cattery is a council licensed kennels set in Diss Norfolk. All kennels built to a high specification including heating with ample exercise areas for dogs and safe, warm and comfortable housing for cats.
We are Mark & Joanne Phillips we have been involved with dogs & cats for many years, our vast experience at caring for dogs & cats gives us a great base to care for yours in the same way we love and care for our own. At Orchard Kennels we promise to keep your pet safe, happy and comfortable as well as keep him/her well exercised in our spacious grass runs, multi pet households can share kennels if required. While your much loved pet is away from home they may become a little disorientated in our kennels and as we are a small kennel we have the time and staff to settle them in so they adjust quickly and smoothly. Each kennel is clean, warm and comfortable. We spend quality time each day with your pet and hope the stay here is a happy one that they will want to come back to. You are welcome to bring along your own food, bed and toys if you wish. We have ample grounds which give your pet plenty of opportunity to run around providing part of their daily exercise. We are able to cater for any length of stay, long, short or even just overnight. If you have any issues about us or your pets stay here please call us we will be more than happy to discuss your pets requirements with you.
Please note below information before bringing your pet to us:
Ensure that your pet is up to date with their annual vaccinations. A valid Vaccination Certificate must be presented on arrival. We are unable to accept any Guest that is not fully vaccinated.
Book your pets stay with us as soon as you can. Holiday periods can be filled very quickly and we do not like to disappoint our regular Guests.
We reserve the right to charge a deposit against the final fee for first time Guests
Bring an unwashed T-shirt or jumper, or other familiar item for your pet if you wish
Write your pets name on any food or medication with clear instructions for use.
Drop off and pick up during our opening hours.
Please also remember that for the comfort and health of your own pet and that of our other Guests, that your pet is wormed and protected against fleas on a regular basis.
Boarding Terms & Conditions:
All animals must be fully vaccinated with a current vaccination certificate to be shown on arrival at the kennels & cattery.
Kennel cough, we only accept dogs that have been fully vaccinated against kennel cough at least 4 days prior to their kennel stay. Please consult your vet.
Cash or cheque payment is required on delivery or collection of your pet. We are unable to accept credit or debit cards.
Boarding fees are charged by the day, this includes entry day & departure day. All dates booked are chargeable. No refunds will be made for early collection.
Discounts are available for more than one animal from the same family sharing.
The daily rate includes insurance cover.
Every care is taken with animals which are solely at owner's risk. We accept no responsibility for accidents or illness.